Projects in Knowledge Management
Introduction
It is found out from a survey on twenty four firms in thirty one knowledge management that there are lot of differences and similarities of the projects of each company. It turned as a type in each firms. And all these projects had someone responsible for the initiative, a commitment of human and capital resources, and four similar kinds of aims.
The aims of the companies
1. The motivation of the project inspires people to create, share, and use knowledge.
2. Management of knowledge as an advantage on the balance area.
3. Creation of store by collecting knowledge and making it easily available to clients.
4. Admittance to knowledge and made possible its transmittance.
Nature of a successful project
1. Money saved or earned involvement of the project, like the Dow Chemical project that better managed company patents.
2. A technology infrastructure includes common technologies for desktop computing and communications. The project uses a broad infrastructure of both technology and organization.
3. The project has a balanced structure that, while supple and evolutionary, still makes knowledge easy to entrance.
4. People are positive about creating, using, and sharing knowledge within the organization.
5. The project intention is clear, and the language that knowledge managers use in describing it is framed in terms common to the company's culture.
6. Some methods to convey knowledge are the Internet, Lotus Notes and global communications systems, but also including head to head contact.
7. Institution of an environment that encourages the creation, transfer, and use of knowledge.
8. The project has senior managers' support and commitment.
9. A managerial infrastructure establishes roles for people and groups to serve as resources for particular projects.
Conclusion
The most important factors to effective knowledge management are senior managers committed to the knowledge business, an organization's knowledge-oriented culture, the human factors involved in creating knowledge and the sense of how the customer will use the knowledge.
